Privacy Policy

Privacy Policy

The Woodstock Furniture & Co. Inc. Privacy Policy governs your use of the woodstockcie.com website. Please read it to understand Woodstock Furniture & Co. Inc.'s practices regarding the use of personal information.

Woodstock Furniture & Co. Inc. places great importance on the trust you place in us, which is why we have implemented strict measures to control and protect the personal information you provide. This statement outlines our policy for protecting and using the personal information of users of the woodstockcie.com website. By using the www.woodstockcie.com website, you agree to comply with the practices described in this Privacy Policy.

What information do we (Woodstock Furniture & Co. Inc.) collect?

All the information we collect about you is used to provide you with an optimal customer experience. In particular, the information collected allows Woodstock Furniture & Co. Inc. to offer visitors to the www.woodstockcie.com website a personalized and highly enjoyable shopping experience. The information we collect includes:

  • Information you give us Woodstock Furniture & Co. Inc. receives and stores all information you enter on woodstockcie.com or provide to us in any other way. You always have the option not to provide this information. However, please be aware that withholding certain information may prevent you from accessing some of the services offered by Woodstock Furniture & Co. Inc., including our primary business: online product purchases. In this case, if you wish to purchase one of our pieces of furniture but do not want to disclose your personal information on the www.woodstockcie.com website, please contact our customer service department, and we will process your order by phone. Please note that the information you provide is always used to improve our customer service, to personalize our offers to what you might like, for example, or to facilitate our communications with you.
  • Information collected automatically Woodstock Furniture & Co. Inc. receives and stores certain information when you contact us. We use cookies * to obtain certain information when your browser visits www.woodstockcie.com. Click HERE to have examples of information that Woodstock Furniture & Co. Inc. automatically collects through cookies on your computer.
  • Information via email To ensure our email communications with you are as engaging as possible, we receive a notification when you open the emails we send you (where this feature is available), depending on your browser or device. If you do not wish to receive email communications from us, you can unsubscribe at any time by clicking "I no longer wish to receive email communications from www.woodstockcie.com" at the bottom of the last email you received from us.

* Cookies These are unique identifiers that we transmit to your device to allow our systems to recognize your device and provide you with services, personalized advertising campaigns on other websites, and to save items in your shopping cart between visits. The "Help" section of most browsers tells you how to prevent your browser from accepting new cookies, how to be notified when you receive a new cookie, or how to block all cookies. Because cookies allow you to fully experience some of the essential features of www.woodstockcie.com, we recommend that you leave them enabled. For example, if you block or reject our cookies, you will not be able to add items to your cart, place an order, or use certain services offered by Woodstock Furniture & Co. Inc. that require registration.

Confidentiality of collected information

As stated above, we place great importance on respecting your privacy and do everything in our power to honor the trust you place in us. Therefore, we do not engage in any commercial activity that involves selling personal information to third parties or anything resembling it. The information we hold about you is a key element of Woodstock Furniture & Co. Inc.'s business operations and nothing else.

The only circumstances under which your personal information may be shared with third parties are as follows:

  • Service providers Woodstock Furniture & Co. Inc. sometimes retains the services of companies to perform certain tasks on its behalf. These tasks may include delivering packages, sending emails or postal mail, data analysis, assisting Woodstock Furniture & Co. Inc. with marketing, providing search results and links (including advertisements and paid links), and processing credit card payments. These service providers have access only to the information relevant to the performance of their tasks and may not use this information for any other purpose.
  • Transfer of businesses or activities: In the event that Woodstock Furniture & Co. Inc. sells or acquires any businesses or other commercial entities, customer and user information from www.woodstockcie.com may be transferred to the new owner. However, this information will remain subject to any privacy policy in effect prior to the acquisition or sale. Furthermore, if Woodstock Furniture & Co. Inc. is acquired, its customer information will be transferred as an asset.
  • Protection of the interests of Woodstock Furniture & Co. Inc.: Woodstock Furniture & Co. Inc. may disclose personal information and information recorded in its customers' accounts when deemed appropriate to comply with the law, enforce its terms of use or other agreements, or to protect the rights, property, or safety of Woodstock Furniture & Co. Inc., its customers, users of woodstockcie.com, or other parties. This disclosure policy includes the transmission of information to other companies or organizations to prevent fraud and reduce the risks associated with credit card transactions. Of course, Woodstock Furniture & Co. Inc. does not sell, rent, share, or otherwise disclose its customers' personally identifiable information for commercial purposes that would violate the commitments of Woodstock Furniture & Co. Inc. described in this Privacy Policy .
  • Others: In cases other than those mentioned above, Woodstock Furniture & Co. Inc. will require your consent before using your personal information or before disclosing your personal information to third parties. Please note that you always have the option to refuse to disclose your personal information.

The protection of your personal information

Woodstock Furniture & Co. Inc. takes precautions to protect the confidentiality of your personal information online. Unfortunately, it is impossible to guarantee 100% information security, even though Woodstock Furniture & Co. Inc. makes every effort to prevent any breaches in its data protection system. Since Woodstock Furniture & Co. Inc. cannot guarantee the security of your information, you agree to transmit this information at your own risk.

For optimal protection of your information, you must prevent any unauthorized access to your account password and computer. Also, you must log off as soon as you finish using a shared computer.

Minimum age for using the woodstockcie.com website

Individuals under the age of 18 may not use the website www.woodstockcie.com without the permission of a parent or guardian. If the user of woodstockcie.com is under 13 years of age, Woodstock Furniture & Co. Inc. requests that they not enter any personal information, even with parental or guardian permission. Please note that we cannot automatically block access for those under 13 or under 18 who are not accompanied by a parent or guardian. Therefore, you understand that Woodstock Furniture & Co. Inc. does not intentionally collect information from children under 13 and does not, under any circumstances, intend its website for children under 13.

What are my privacy options?!

You have the option of not providing your personal information to Woodstock & Co. Inc. Furniture, even if it is required to make an online purchase or add an item to your Wish List on the website www.woodstockcie.com. If you wish to purchase Woodstock & Co. Inc. Furniture while keeping your personal information private, you must contact our customer service department by phone, and a representative will complete an order form and process the payment over the phone using your credit card number.

If you do not wish to receive email communications from Woodstock Furniture & Co. Inc., please update your preferences on your Email Profile page, accessible from the footer of Woodstock Furniture & Co. Inc. newsletters or in the footer of the website www.woodstockcie.com.

If you wish to change your web browser settings regarding cookies , the "Help" section of your web browser can usually guide you through the process.

Terms of use, notices and review

If you choose to visit www.woodstockcie.com, your visit and any disputes concerning privacy matters are governed by this Privacy Policy , in addition to our Terms of Use , particularly with respect to limitations of damages, dispute resolution, and the application of the laws of the Province of Quebec, Canada. For any questions, concerns, or complaints, please write to us, describing the situation as clearly as possible, and a representative of Woodstock Furniture & Co. Inc. will contact you within 24 hours to answer your questions.

Woodstock Furniture & Co. Inc. is constantly evolving, and all policies and methods are subject to change. It is the responsibility of users of the www.woodstockcie.com website to check the site regularly to stay informed of any changes to its various policies, including the Privacy Policy and Terms of Use . Unless otherwise stated, this Privacy Policy governs all information relating to you or your account. Woodstock Furniture & Co. Inc. values ​​your trust and is committed to not making any changes to its policies and methods that would compromise the security of information belonging to users of the www.woodstockcie.com website without first obtaining the consent of the users concerned.

Information provided by you:

You provide Woodstock Furniture & Co. Inc. with personal information when you search, place an order, create a wish list, send comments, enter a contest, respond to a questionnaire, enter information in "My Account" or contact Woodstock Furniture & Co. Inc. In doing so, you may have provided Woodstock Furniture & Co. Inc. with information such as your name, address, telephone number, credit card number, the name, address and telephone number of the people to whom your purchases have been shipped, the content of ratings and emails you have sent to Woodstock Furniture & Co. Inc., as well as certain financial information.

Information collected automatically:

Among the information that Woodstock Furniture & Co. Inc. collects and analyzes are the IP address used to connect your computer to the Internet, your username, email address, password, and information about your system and connections, such as your web browser version, time zone, browser add-on versions, operating system, and platform. Woodstock Furniture & Co. Inc. also analyzes your purchase history (which Woodstock Furniture & Co. Inc. sometimes correlates with the purchase history of other customers to create best-seller lists, for example), the complete URL path to, through, and from the www.woodstockcie.com website, including the date and time of connection, the products you viewed or searched for, and your cookie number. Browsing information such as cookies, Flash cookies, or other similar information on certain parts of the www.woodstockcie.com website is used for fraud prevention and other purposes. Woodstock Furniture & Co. Inc. may use software to collect information related to your session, including web page response times, download errors, time spent viewing certain pages, page interaction information, and methods used to exit the page. Woodstock Furniture & Co. Inc. may also collect technical information to help identify your device for fraud prevention and diagnostic purposes.

Information to which you have access

The information you can easily access on the www.woodstockcie.com website includes updated information about your recent orders, information that identifies you (name, email address, password, communication preferences and address book), your payment options (information related to your credit cards, gift cards and account balance), your email communication options and your wish lists.

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